Portfolio management for IT Professional Service Automation
Previously we discussed about how PM software is helpful in the field of IT Professional Services Automation. Let’s understand how Portfolio management is important and drives organisation towards success in IT Professional Service Automation.
A major challenge faced by IT project and program managers in the field of IT Professional Service Automation is the effort required to establish a method for selecting, tracking, and controlling the projects within or assigned IT organization. Projects start for lots of reasons. There are business needs, strategic goals, performance improvement objectives, new business ventures, internal infrastructure enhancements and many more reasons. The problem is that sometimes organizations lose track of the projects in progress and in many cases, the justification behind a project is forgotten.
Let’s start with Project Selection. It’s important to consider the needs of the key stakeholders involved. Stakeholders have different perspectives and priorities that must be considered during the selection process. Projects should be selected based on some type of governance process with the needs of the organization as the major driving factor, followed by the needs of the stakeholders. A basic rule to follow is to ensure that all projects, regardless of their complexity and level of priority, are linked in some way to the organization’s business objectives. Failure to establish a link indicates that the project should not be considered and should not set in motion to consume organizational resources.
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